Friday, November 13, 2009

New problems with Dreamliner

Boeing Co. said Thursday it had finished fixing the problem that had forced it to postpone the maiden flight of its long-delayed 787 Dreamliner. But in making the repair, the aerospace giant got a fresh reminder of the complexities involved in working with the high-tech materials used to build the aircraft.
That's from today's Wall Street Journal. The article includes this interactive timeline of the severely delayed project. A two year delay doesn't seem like a long time in light of the project's complexities, but they would have caught a lot less flak had they not overpromised on their ambitious delivery schedule in the first place. Obviously, the sales and marketing teams wanted to secure orders, but not pissing off your customers is also a pretty good business rule of thumb that they aren't exactly respecting. There is probably a decent book herein.