This morning the Rockies' ticketing provider Paciolan experienced a system wide outage that is impacting all of their North American customers. They are working hard to resume service as soon as possible and apologize to their customers and all fans for this impact.A recorded message from the ball club said no tickets were sold due to the crash, though the Denver Post reported that some sales went through before the meltdown. No word on when the tickets will go on sale. Also no word on why, in 2007, "officials had no idea that so many people would try the website." This is especially surprising because there were no other options (they decided not to sell tickets via phone or stadium box office).
UPDATE: 8.5 million hits caused the site to crash this morning, and fewer than 500 tickets were sold, according to the Rockies. Still no word on when the tickets go on sale again. Meanwhile, Paciolan, the Rockies' official online ticket service, is playing it cool on their home page, as is Ticketmaster, which bought Paciolan last July.